Frequently Asked Questions
Everything you need to know about your Stella & Chewy's shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn items with original tags attached. Please visit our Returns Portal to start your process.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.
How should I care for my Stella & Chewy's garments?
To maintain the quality of your items, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each garment.